SHIPPING POLICY
We deliver to all major pin codes across cities in India! You can still check with our Pincode checker on our Product page. If delivery is available for your pin code, the eligible delivery option will be displayed during checkout.
We deliver orders within the timeframe specified for a given pin code (within 5-14 days). Delivery timelines are measured in working days which exclude Sundays and public holidays. In case of delays, we will ensure that you are duly informed.
Returns Due To Non-Availability Of Customer:
To ensure that your order is delivered in a timely manner, we request you to provide complete details of the shipping address including:
- Flat number, building number, street name, locality
- Nearest landmark
- Correct pin code and contact number to ensure swift delivery
In the event that product(s) are returned due to the non-availability of a customer, we will cancel the order and process the refund as per our Refunds Policy.
If you would still like to receive the product(s), we request you to place the order again.
Other Costs:
The prices and charges mentioned on the website at the time of placing the order are final. You don’t have to pay any other taxes or surcharges to courier companies, other than what is advised to you at the time of placing the order.
Contact Us:
In case you wish to report a violation of the terms of use or this policy or if you have any questions or require assistance, please contact:
Email: help@simaura.in
If you do not receive a resolution for your queries in the specified time, you can reach out to
Registered Office Address :
852, 16th Main Rd,
3rd Block Koramangala,
Bengaluru, 560034